Depending on weather you are a student or a working professional, we may ask you for the following:

Name, Telephone number(s), Email address, current address, parent/guardian name and address, date of birth, gender, nationality, university attending, university course name and dates, university student number, Certificate of registration or Council tax exemption certificate, bank details and a copy of photographic identification.

For identity purposes, contractual purposes, contact purposes, processing payments/refunds and registering your deposit (if applicable) in a government scheme.

Leicester City Council, Utility companies, Emergency Services, the landlord of the property, Courts, management software systems, University of Leicester, De Montfort University, your guarantor, Security services, Maintenance contractors working on behalf of Abode Lettings Leicester Ltd and any other professional agencies.

To ensure that utility accounts are kept up to date for your property, to ensure that any emergency or illegal situations that may arise are dealt with efficiently, to ensure that your tenancy is conducted legally and effectively, to process and receive rent and other payments.

Your personal data may be kept for up to 6 years due to the code of practice outlined by The Property Ombudsman.

Yes, you will need to email the allocated data protection officer Caroline Toone ctoone@abodelettingsleicester.com to request this.